Frequently Asked Questions
Everything you need to know about ORICO products and services.
Are ORICO products covered by a warranty?
Yes, all genuine ORICO products come with a standard 12-month warranty covering manufacturing defects. Please keep your order ID or receipt for verification.
How long does shipping take for my order?
Orders are typically processed within 1-2 business days. Domestic shipping usually takes 3-7 business days, while international shipping may take 7-15 business days depending on the destination.
Will an ORICO HDD enclosure support my high-capacity drive?
Most of our modern enclosures support up to 18TB or 20TB capacities. Please check the specific product specifications page for the maximum capacity supported by your model.
What is your return policy for faulty electronics?
We offer a 30-day return policy. If your item is DOA (Dead on Arrival) or develops a fault within 30 days, we will provide a full refund or a free replacement.
Do ORICO docking stations require additional drivers?
Most ORICO docking stations and hubs are 'Plug and Play' and do not require manual driver installation for Windows, macOS, or Linux systems.
Is it safe to use ORICO chargers with my premium devices?
Absolutely. ORICO power products are built with multi-protection safety systems, including over-voltage, over-current, and short-circuit protection to ensure your devices remain safe.